Terms & Conditions

1. Acceptance of Terms

By accessing or using the Jasaen Hotel website and booking services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use this website or make reservations through our platform.

2. Booking Policy

• All bookings are subject to room availability.
• Guests must provide accurate personal and contact information.
• Reservations become confirmed only after successful payment.
• A confirmation email will be sent after payment is verified.
• Jasaen Hotel reserves the right to decline or cancel bookings under exceptional circumstances.

3. Payment

Payments are securely processed through Stripe. By completing a booking, you authorize the applicable payment to be charged. Prices shown include applicable taxes unless otherwise stated.

4. Check-In & Check-Out

• Standard Check-In Time: 2:00 PM
• Standard Check-Out Time: 12:00 PM
• Early check-in and late check-out depend on room availability.
• Additional charges may apply for extended stays.

5. Guest Responsibilities

• Respect hotel property and facilities.
• Maintain appropriate behavior during your stay.
• Guests are responsible for any damage caused to hotel property.
• Hotel management reserves the right to refuse service for misconduct.

6. Cancellation & Refund Policy

Cancellation policies may vary depending on the selected room or promotional offer. Refunds, when applicable, will be processed according to the cancellation policy associated with your reservation.

7. Room Assignment

Specific room numbers cannot be guaranteed. Room assignments are determined by hotel management based on operational requirements and availability.

8. Pricing

All prices displayed on the website are subject to change without prior notice. Confirmed reservations will not be affected by future pricing changes.

9. Website Usage

• Do not misuse or attempt unauthorized access.
• Do not upload malicious software.
• Do not interfere with website functionality.
• Use the website only for lawful purposes.

10. Intellectual Property

All website content including logos, text, photographs, graphics, software, and designs are the intellectual property of Jasaen Hotel and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability

Jasaen Hotel shall not be liable for technical failures, payment gateway interruptions, website downtime, force majeure events, or loss of personal belongings. Liability is limited to the amount paid for the reservation.

12. Privacy

Personal information collected through this website is handled in accordance with our Privacy Policy. We are committed to protecting your personal information.

13. Third-Party Services

Our website integrates with third-party providers including Stripe for payment processing, Cloudinary for image hosting, Google Maps, and other trusted services. Their respective policies apply when using those services.

14. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any revised terms.

15. Governing Law

These Terms & Conditions shall be governed by the laws applicable in the jurisdiction where Jasaen Hotel operates.

16. Contact Us